Shipping & Delivery Policy

At VitaNova, we are committed to providing a smooth and transparent shopping experience. Below is our shipping policy to help you understand delivery timelines and expectations.


Order Processing & Delivery Timeframe

📦 Processing Time: Orders require up to 3 business days to be processed before shipping.
🚚 Standard Delivery: Once processed, orders typically arrive within 6 to 20 days, depending on your location.
⚠️ Potential Delays: In rare cases, unexpected factors may extend delivery up to 30 days. If your order has not arrived within this timeframe, please reach out to us for assistance.


Order Tracking

We offer real-time order tracking, allowing you to check your shipment's progress using your order number and the email used at checkout. This ensures a seamless tracking experience.


Address Accuracy

To avoid delays, please ensure that your shipping details are accurate and complete when placing an order. VitaNova is not responsible for shipping issues caused by incorrect addresses.


Shipping Delays

While we strive to meet estimated delivery times, external factors such as customs processing, weather conditions, or carrier delays may occasionally impact shipping speed. We appreciate your patience and will work to resolve any unexpected issues as quickly as possible.


Customer Support

For any shipping-related inquiries or assistance with your order, please contact us at:

📩 Support Email: Contact@VitaNovas.co

Thank you for choosing VitaNova—your partner in health and wellness! 🌱💊